Legal
Terms of use
These terms apply when you use gifting.cladure.in, including its quote forms, shortlist and chat assistant. Orders are covered by your written quote and order confirmation, and summarised on How ordering works.
Last updated: 13 November 2026
About these terms
This website is operated by Gifting., a sole proprietorship based in Ghaziabad, Uttar Pradesh, India (“Gifting.”, “we”, “us”). By using the site, you agree to these terms. If you use it on behalf of a company, you confirm that you are allowed to act for it.
These terms do not cover orders. Each order is governed by its written quote and order confirmation; How ordering works summarises our standard terms for quotes, payment, artwork approval, delivery, damaged items and cancellations. Our privacy policy explains how we handle personal data.
Quotes, prices and products
- The site is for businesses buying gifts in bulk. You can’t buy or pay on the site: you ask for a quote, and an order exists only once we confirm it in writing.
- Prices on the site are indicative. The price, GST, delivery and other charges that apply are those in your written quote, which is valid for 7 calendar days unless it says otherwise.
- We describe products as accurately as we can, but photos are illustrative, and colour, finish, packaging and specifications can vary by batch and supplier. The specifications and artwork you approve in writing govern your order.
- Availability, minimum order quantities and delivery dates are confirmed in your quote.
- Sending a quote request doesn’t commit you to buy, or us to supply.
The chat assistant
- The chat assistant is automated software that helps you find products and prepare a quote request. Its answers can be incomplete or wrong.
- Nothing it says is an offer, a price commitment or a delivery promise. Prices it shows are indicative, and our team confirms everything in writing.
- It cannot place, change or cancel an order.
- Please don’t share confidential or sensitive information in the chat. Our privacy policy explains how chat messages are handled.
What you send us
- Give accurate details, and only your own or details you are authorised to share.
- If you send a logo, artwork or other material for branding, you confirm you have the right to use it, and you allow us to use it to prepare your mockups, quote and order.
- If you send details of gift recipients, such as names and delivery addresses, you confirm you are allowed to share them with us for delivery. We handle them as our privacy policy describes.
Using the site
Please don’t:
- send false or automated enquiries, or anyone else’s details without their permission;
- try to get around the site’s security or usage limits, or disrupt it, for example with malicious code or excessive automated requests;
- use the chat assistant for anything other than gifting enquiries, or try to make it ignore its instructions;
- use the site for anything unlawful.
Search engines and other automated tools are welcome when they follow our robots.txt file. We may limit or block access that breaks these terms.
Our content and other brands
- The text, guides and design of this site, and the images we created for it, belong to us or to those who licensed them to us. You may link to any page and quote short extracts with a link back to the page. Please don’t copy substantial parts without our written permission.
- Product names, brands and logos of other companies belong to their owners. Showing them here doesn’t mean those companies endorse us or are connected with us.
Links to other websites
Links to other websites are there for convenience. We are not responsible for their content or for how they handle your data.
Availability and liability
- We work to keep the site accurate and available, but it is provided as it is, and we may change, pause or withdraw any part of it.
- As far as the law allows, we are not liable for indirect loss, or for loss caused by relying on the site’s indicative prices, product information or chat answers instead of your written quote.
- Our responsibilities for an order are those set out in its quote and order confirmation. Nothing in these terms limits any liability that cannot be limited by law.
Governing law
These terms are governed by the laws of India, including the Information Technology Act, 2000 and the Consumer Protection Act, 2019 where they apply. Disputes about them are subject to the exclusive jurisdiction of the courts at Ghaziabad, Uttar Pradesh.
Changes and contact
We may update these terms. The date at the top shows the current version, which applies whenever you use the site.
Questions about these terms: email contact@cladure.in. For complaints about personal data, see the grievance officer in our privacy policy.